is there a way to just use the persons first name in the response email?

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    globallegaldiscovery
    Asked on May 25, 2012 at 02:22 PM

    currently i only see an option to include their "FULL NAME" in the auto-responder email... i would like to just use their first name for a more personal touch.

     

    is this possible?

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    Goldo
    Answered on May 25, 2012 at 02:53 PM

    Yes it's possible. In your case simply change the field {fullName88} to {fullName88:first} and save.

    Go to Setup & Embed > Email Alerts > Thank You!

    It should look like this.

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    globallegaldiscovery
    Answered on June 06, 2012 at 02:21 PM

    awesome! thanks!

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    Goldo
    Answered on June 06, 2012 at 02:23 PM

    Glad to know that worked. Let us know if you have other issues.