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    Google Spreadsheet: The 2nd tab sheet with data reference from sheet1 does not update instantly on every submissions

    Asked by bdabbs on January 05, 2017 at 10:57 AM

    Good Morning,

    I have an JotForm that is integrated with a google sheet.  I also have people that need to sort, edit, filter, copy, paste etc. the captured data.  However, this has caused issues with the data becoming scrambled because of the integration.  That said, is there a way to send the data from the integrated google sheet directly to another google sheet that can be edited in real time without corrupting the original sheet?

    Please note:  I do not want to just duplicate because I want to any new data to carry over to the "editable" sheet continuously in real time.  I also do not want to download as an excel spreadsheet because I want it to be shared.  

    Thank everyone in advance for their help!


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    JotForm Support

    Answered by EltonCris on January 05, 2017 at 12:09 PM

    Hello Bryce,

    Unfortunately, we do not have that feature with Google Spreadsheet integration. The spreadsheet integration only generates one spreadsheet file. This is where all the data are sent on every submission. 

    I'm not sure if you like this workaround, what you can do for now is to create a new tab sheet in the integrated spreadsheet file and copy the data from the submissions sheet using excel formula https://support.google.com/docs/answer/75943?hl=en.

    The downside is that the second sheet does not update in real time. It needs a manual update.

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    JotForm Support

    Answered by EltonCris on January 05, 2017 at 12:18 PM

    Let me also forward this to our developers. I think the data reference updates instantly before. I wonder why it's no longer working.


    On sheet 1: When new submissions arrived, they are not copied to sheet2. 

    On sheet 2: