Disabled form due to autosuspended account

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    practialpartners
    Asked on January 05, 2017 at 12:11 PM

    It keeps saying my form is disabled but its not

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    AIDAN
    Answered on January 05, 2017 at 12:17 PM

    Hi, thank you for contacting us.

    I examined your account and it is autosuspended by our systems due to violation of our terms of use with your form, as you are collecting passwords.

    Please see our terms of use, especially sections "Phishing" and "Collecting Sensitive Information": https://www.jotform.com/help/8-Terms-of-Use

    If you have more questions or need further assistance, please let us know. Thank you.

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    practialpartners
    Answered on January 05, 2017 at 12:51 PM

    I fixed the form per the terms of use and its still not working

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    AIDAN
    Answered on January 05, 2017 at 12:59 PM

    I examined your form and indeed it is now complying with our terms of use. As a result, I have reactivated your account.

    Please make sure to be always in a good standing with regards to our terms of use, in order to avoid getting autosuspended by our systems, or manually suspended by our routine manual form reviews.

    If you have more questions or need further assistance, please let us know. Thank you.