Email Notifications: Test email isn't sending to the email that is input into the email system

  • thegoodearthnursery
    Asked on January 5, 2017 at 4:59 PM

    When I try to test an email that I have out into a notification, it sends it to an email that is not on file.  For example, one of my notifications is set to send to example@example.com, however when I try to test that that email is receiving the notifications, it sends it to different@different.com.

  • Chriistian Jotform Support
    Replied on January 5, 2017 at 7:43 PM

    Hi there,

    Is it sending the email to webmaster@palms4u.com? Since webmaster@palms4u.com is your account email, it is sending all test emails from your form there. That is how clicking the "Test Email" button in the email wizard works.

    To test sending of email to the email recipients you have set in the email notification wizard, you need to make a real submission.

    Let us know if you need further assistance.