Email Notifications: Test email isn't sending to the email that is input into the email system

  • Profile Image
    Asked on January 05, 2017 at 04:59 PM

    When I try to test an email that I have out into a notification, it sends it to an email that is not on file.  For example, one of my notifications is set to send to, however when I try to test that that email is receiving the notifications, it sends it to

  • Profile Image
    Answered on January 05, 2017 at 07:43 PM

    Hi there,

    Is it sending the email to Since is your account email, it is sending all test emails from your form there. That is how clicking the "Test Email" button in the email wizard works.

    To test sending of email to the email recipients you have set in the email notification wizard, you need to make a real submission.

    Let us know if you need further assistance.