My form stop collecting funds.

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    brernick3
    Asked on January 05, 2017 at 10:11 PM

    i have an active form and it registered and collected funds from 12 people now it will collect information but will not let you pay

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    Chriistian
    Answered on January 06, 2017 at 01:00 AM

    Are you referring to this form http://www.jotformpro.com/form/63626402044953? It appears that the payment field on that form is hidden, which is why your users are unable to pay for the registration. To resolve this issue, simply click the "here" link on the payment field to show the hidden payment field.

    If you are referring to a different form or if the issue persists, please let us know.
    Regards.