What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Email Blocked?

    Asked by Debi Tirrell on May 26, 2012 at 01:01 PM



    It shows me that my email debidoeshouses@yahoo.com has been blocked.  I do not understand why.  And I did not know this.  I run a house and office cleaning business.  I have been wondering why I was getting submissions and they stopped.  Why was this blocked?  Its a business email.




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    Answered by moonzkie on May 26, 2012 at 01:20 PM


    I searched for a registere account associated with the email address debidoeshouses@yahoo.com from our member database. The results showed that it is associated to a guest account. Forms created under a guest account are not kept for long since they rely on browser cookies.

    If you wish to get the forms created under a guest account and login to JotForm you will need to be a register user. Once you visit JotForm you should see something like this on the left side:

    Just create an account and that email address. Your guest account will be merged with this new account.

    Also, Guest accounts have a limit of 20 submissions per month, that is the reason why you stop getting submissions.