- Debi TirrellAsked on May 26, 2012 at 01:01 PM
It shows me that my email firstname.lastname@example.org has been blocked. I do not understand why. And I did not know this. I run a house and office cleaning business. I have been wondering why I was getting submissions and they stopped. Why was this blocked? Its a business email.
- moonzkieAnswered on May 26, 2012 at 01:20 PM
I searched for a registere account associated with the email address email@example.com from our member database. The results showed that it is associated to a guest account. Forms created under a guest account are not kept for long since they rely on browser cookies.
If you wish to get the forms created under a guest account and login to JotForm you will need to be a register user. Once you visit JotForm you should see something like this on the left side:
Just create an account and that email address. Your guest account will be merged with this new account.
Also, Guest accounts have a limit of 20 submissions per month, that is the reason why you stop getting submissions.