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Luiz MonteiroAsked on January 6, 2017 at 10:10 AM
Dear ones
I have tried to recover my password from Jotform, but I have not been successful. When filling out the recovery email: luizhenriquemonteiro.mkt@gmail.com, I get no feedback. On other occasions when I had to recover the password, it always worked.
Thank you for your attention and I'm counting on solving the problem.
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Kevin Support Team LeadReplied on January 6, 2017 at 11:20 AM
This is because your email address is in our bounce list, here's the reason:
Reason(s) : X-Postfix; Host or domain name not found. Name service error
I have removed it now so you can receive the emails with the reset instructions, please try again and let us know if this still persists.