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I think my billing information is incorrect.Asked by janiecerice on January 06, 2017 at 02:22 PM
I paid for the Silver membership and it's listing me at Bronze as well as saying I'm scheduled for a downgrade on Feb 3.
I want to make sure I'm signed up for the Silver package at $39 per month.
Our apologies. Your bronze has been renewed on January 02, 2017 overriding your Silver monthly plan payment on December 22, 2016. The cancellation of the Bronze Plan was only made on January 06, 2016 and this is the downgrade notice that you receive. I have corrected this for you. You are now on the Silver Monthly plan.