What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why doesn't my account exist?

    Asked by Annie Bik on May 26, 2012 at 10:59 PM

    Signed up for an account earlier today and worked on a form which was saved.

    Problem: Account doesn't exist in your system even though we signed up...

    Account login: Binkx19

    email: binkx19@cablespeed.com


    Thank you.

    Annie Bik

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    JotForm Support

    Answered by liyam on May 26, 2012 at 11:12 PM

    The account exists as I have checked but there is no form in it.  Can you please provide us the link to your form or the ID of the form?  This form ID is a long string of numbers which you'd find when you preview the form.

    Looking forward to your response.