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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is there anyway to have 3 "or" fields then an "and"

    Asked by nirvc on January 06, 2017 at 02:54 PM
    Is there anyway to have 3 "or" fields then an "and".  Meaning if this field, or this field, or this field = X, and that field = X, then send an email.  I'm trying to avoid creating a whole bunch of conditions.  Thanks.  
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    JotForm Support

    Answered by John_Benson on January 06, 2017 at 03:19 PM

    Unfortunately, you need to create separate condition for each email. It is not possible to combine the "ANY" and  "ALL" in one condition. 

    Please provide more details on what you're trying to achieve so that we can further assist you. 

    Here's a guide: https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer

    Thank you.

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    Answered by nirvc on January 06, 2017 at 03:39 PM

    It's a simple survey for our customers.  has 4 questions, and a location.  I only want to send an email to management at a specific location only if there is a negative response in any of the 4 questions.  But I'm pretty sure I have to set these all up individually.  

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    JotForm Support

    Answered by John_Benson on January 06, 2017 at 05:04 PM

    You can create a Change Email Recipient condition wherein if ANY of the condition is met, then the email notification will be sent to the assigned recipient in the condition. In the screenshot below, if the user chooses "Negative" in ANY of the questions (Question 1, 2, 3 and 4), then the notification will be sent to the "email_01@test.com".

    Please check this guide for more information: https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer.

    Hope that helps. Let us know if you need further assistance. Thank you.