Disabled form because of autosuspended account

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    ericdwills
    Asked on January 06, 2017 at 05:56 PM

    It keeps saying the form is disabled but it is clearly enabled please help!!

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    AIDAN
    Answered on January 06, 2017 at 06:27 PM

    Hi, thank you for contacting us.

    I examined your account and found that it was autosuspended by our automatic scripts, for violating our terms of use, because your forms are collecting sensitive information such as passwords. That is why your forms state that they are disabled even though you didn't disable them.

    For more information please see our terms of use, especially sections "Phishing" and "Collecting Sensitive Information" here: https://www.jotform.com/help/8-Terms-of-Use

    If you have more questions or need further assistance, please let us know. Thank you.