What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    If I cancel my subscription will I lose my forms and data

    Asked by shaniravidi on January 08, 2017 at 06:35 AM

    I'm looking to purchase 25 more forms, but your checkout only allows me to purchase a monthly subscription.

     

    If I cancel my subscription after a few months will I lose all of my forms and related date?

     

    Also, I want to create about 10 more forms over the next few months, which subscription package would be best for me?

     

    Please get back to me ASAP as my boss is breathing down my neck to get this done today.

     

    Thanks,

     

    Shani.

  • Profile Image
    JotForm Support

    Answered by Welvin on January 08, 2017 at 09:59 AM

    You should be able to select both Yearly and Bi-Yearly. After clicking the plan, choose Yearly or Bi-Yearly if you wish to:

     

    Your forms will be kept, but only your last 500 submissions will be saved. Free accounts can only store up to 500 total submissions. 

    Bronze Plan allows you to create 25 forms. If you need more, you have to upgrade your account to the Silver Plan. Silver plan allows you to create up to 100 forms. 

    Let us know if you have any additional questions.