What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form shows as enabled, but when respondents click on the link to it, or I preview it, it says "Form Not Found"

    Asked by mpunjack on January 09, 2017 at 11:32 AM

    For some reason, after over a year of use, my form was flagged as a phishing attempt.  I responded to the notice and my account has been unlocked, but my form doesn't seem to work now?  

    Page URL:
    http://form.jotform.us/form/43494691758168

  • Profile Image
    JotForm Support

    Answered by John_Benson on January 09, 2017 at 01:16 PM

    Your account is suspended because of the Clone Form Louiseville. I can see that you already deleted the form. I will now re-activate your account. Please read our Terms of Use to avoid getting suspended again.

    Thank you.