What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not receiving an email confirmation upon submission

    Asked by sportmedia24 on January 09, 2017 at 12:10 PM

    Hi Jotform team,

    I just created a form and perform many test however I have never received notification email about submission to my mailbox - support@sportmedia24.com

    Can you please check?

    Thank you


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    JotForm Support

    Answered by Mike on January 09, 2017 at 02:34 PM

    I have submitted your form and according to our mail logs the confirmation message was successfully emailed.

    Please try to submit your form to see if the issue is fixed.

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    Answered by sportmedia24 on January 10, 2017 at 07:39 AM

    Hi Mike,

    perfect! It's working as designed now.