Not receiving an email confirmation upon submission

  • sportmedia24
    Asked on January 9, 2017 at 12:10 PM

    Hi Jotform team,

    I just created a form and perform many test however I have never received notification email about submission to my mailbox - support@sportmedia24.com

    Can you please check?

    Thank you

    Sam

  • Mike
    Replied on January 9, 2017 at 2:34 PM

    I have submitted your form and according to our mail logs the confirmation message was successfully emailed.

    Please try to submit your form to see if the issue is fixed.

  • sportmedia24
    Replied on January 10, 2017 at 7:39 AM

    Hi Mike,

    perfect! It's working as designed now.

    Sam