Switch to Text mode option in email notifications

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    Asked on January 09, 2017 at 01:42 PM

    In the old version of Jotform the email form table could be easily converted to a flat form with no table. This conversion made for easy editing of the actual emails that are being sent out. The new version doesn't seem to have a quick way to get rid of the table. Which means that the whole table has to be deleted or the changes have to be made within a table which adds a needless amount of extra time to the process. 

    Currently we are deleting the whole table and adding each field back to the email one at a time which takes 3 times longer then the previous version. 

    I'm hoping there's a way to get this old functionality back as it now takes 3 times longer to get our forms ready for use.  

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    Answered on January 09, 2017 at 04:19 PM

    Unfortunately, this feature is not available with new email wizard since the mobile devices are so common and the text mode emails are not responsive. This feature is unlikely to be added in the new email wizard. 

    If you still need to use the custom emails, you'll need to remove the table from the email notification which you are already doing. However, this is not actually an HTML mode and not text mode. 

    Hope this information helps!