What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Switch to Text mode option in email notifications

    Asked by metrocorephone on January 09, 2017 at 01:42 PM

    In the old version of Jotform the email form table could be easily converted to a flat form with no table. This conversion made for easy editing of the actual emails that are being sent out. The new version doesn't seem to have a quick way to get rid of the table. Which means that the whole table has to be deleted or the changes have to be made within a table which adds a needless amount of extra time to the process. 

    Currently we are deleting the whole table and adding each field back to the email one at a time which takes 3 times longer then the previous version. 

    I'm hoping there's a way to get this old functionality back as it now takes 3 times longer to get our forms ready for use.  

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    JotForm Support

    Answered by Kiran on January 09, 2017 at 04:19 PM

    Unfortunately, this feature is not available with new email wizard since the mobile devices are so common and the text mode emails are not responsive. This feature is unlikely to be added in the new email wizard. 

    If you still need to use the custom emails, you'll need to remove the table from the email notification which you are already doing. However, this is not actually an HTML mode and not text mode. 

    Hope this information helps!