What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why does my JotForm appear differently on Firefox & Chrome, than on Safari?

    Asked by thediplomaman on January 09, 2017 at 03:03 PM

    After clearing all history, the cache and refreshing all 3 of my browsers, my JotForm appears differently on Firefox & Chrome, than it does on Safari. Only on Safari are there no issues… it is perfect - just the way it was designed.

    When I drop my URL http://johntoddjostens.com/QuoteRequest.html in the 
search bar of Firefox & Chrome - for the first (split) second I believe I'm viewing 
the proper fields visible to me only on Safari… then the images switch and becomes 
visible with a totally different format allowing me to only get as far as shown in the screenshots. 



    Does anyone have a solution to this scenario?

    Page URL:
    http://johntoddjostens.com/QuoteRequest.html

    Screenshot
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    JotForm Support

    Answered by Chriistian on January 09, 2017 at 05:31 PM

    Hi there,

    It looks like your form is not being responsive in mobile. Can you please try checking the option to make your form mobile-responsive from the Form Designer?

    Let us know how it goes with your embedded form.

    Regards.