What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Do you mean you are not able to submit your PDF form? How are you opening your PDF form? To properly submit your form, we suggest that you use either Adobe Reader, Adobe Acrobat or Foxit. Please see Fillable PDF - Everything you need to know about JotForm Fillable PDF Creator.
If you are referring to a different concern, please give us more details so we can further check.
Sorry to inform you that the screenshot or image you shared is not showing in your reply. Please go directly to this thread (https://www.jotform.com/answers/1029628) and upload the image using the Reply Editor. Just click the "Insert/edit image" icon and follow the upload wizard.
As of right now, we are not having any issues in regards to generating PDF or converting an online form to a fillable PDF form. It would be helpful as well if you can provide more details about your issue.
We'll wait for your reply. Thank you for your cooperation.