What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    HTML Rendering in Email versus HTML in PDF Submission Form

    Asked by cgnz on May 28, 2012 at 02:10 PM



    Just a quick question around HTML and entering into text areas and  how they render in Outlook.


    The screenshot shows how the information looks in the Submission Database PDF, where the table has rendered perfectly.

    The same table looks very different in the notification email that was sent by Jotform.


    Not a major, more an annoyance if anything. Is there any quick fix to this? If not not too concerned as we have workarounds.

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    JotForm Support

    Answered by Goldo on May 28, 2012 at 03:51 PM

    Please provide us the form ID so that we can test. Have you tried removing the current notification setup and re-create it? it oftentimes solves an issue like this.

    Let us know.

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    Answered by cgnz on June 08, 2012 at 12:02 AM

    Whoops.....thought I had.




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    Answered by cgnz on June 08, 2012 at 12:10 AM

    Sorry. Please ignore.

    Thought I was responding to a different post.



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    JotForm Support

    Answered by idarktech on June 08, 2012 at 12:18 AM