How to show a different thank you page on submission edit

  • grushabh
    Asked on January 9, 2017 at 7:28 PM

    When a user edits their submission, I would like them to see a different thank you page. How can I achieve this?

  • Chriistian Jotform Support
    Replied on January 10, 2017 at 12:47 AM

    You can achieve this by adding another field that will ask the user if they edited the form. Then you can setup a condition to change the Thank You page if the user's answer is Yes.

    1. Add the radio button field 

    How to show a different thank you page on submission edit Image 1 Screenshot 30

    2. Setup the condition. Please see our guide here on Change "Thank you" URL Based on a Condition

    How to show a different thank you page on submission edit Image 2 Screenshot 41

    After this is setup, when the user selects "Yes", they will now see a custom message or get redirected to a new url based on the condition.

    If you need further assistance, please let us know.
    Regards.

  • grushabh
    Replied on January 10, 2017 at 1:48 PM

    Thanks. This is a nice hack but not as fool proof as I would like. Is there a way for me to do this that is not dependent on a user facing question?

    I do have the option of sending users a custom URL to edit their submission. In that case is there a way to create the URL that takes users to a custom thank you page but does not show them a question like this (i.e. maybe a hidden question)?

  • Mike
    Replied on January 10, 2017 at 3:40 PM

    The following workaround seems to be working properly on my form.

    1) Add a Get Form Page URL widget to the form.

    How to show a different thank you page on submission edit Image 1 Screenshot 40

    2) Setup a Thank You condition based on that widget field.

    How to show a different thank you page on submission edit Image 2 Screenshot 51

    If the value contains edit, then display the custom thank you message.

    How to show a different thank you page on submission edit Image 3 Screenshot 62

    I would like to suggest testing it on your form to see if it is working right.

  • grushabh
    Replied on January 10, 2017 at 9:56 PM

    Yes this works great thank you!