What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Take Photo Widget: How to make it work on mobile devices?

    Asked by mendyapp on January 09, 2017 at 08:19 PM

    When using the form on my phone I cannot take a picture from the form like when I browse from my PC unless I request the PC version

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    JotForm Support

    Answered by candy on January 10, 2017 at 02:07 AM

    Hello,

    Unfortunately, our some widgets such as Take Photo widget do not work on mobile devices.

    The widget is designed for PC, not for mobile devices.

    I've made a feature request for mobile responsive take photo widget to our software development team in order to consider implementing it. However, we can not promise it is certainly going to be implemented. Or, we can not estimate time for implementing.

    You are going to be informed via this thread as soon as the widget will be available on mobile devices.

    Thank you for understanding.