What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why won't you stop sending me sales emails?

    Asked by Erik Rogers on January 10, 2017 at 01:17 AM

    What does it take to stop receiving sale emails?

    This is the 4th time I have 'unsubscribed' to jotform communications - emails for sales and whatever from no-reply@jotform.net(not .com, but .net). However I continue to receive unwanted communications. 

    Is this an approved sales campaign? Am I being spammed? WTF is going on? Is this how you treat all your customers when they stop paying for the service? 

    Perhaps you have been bought out by someone who doesn't give a rat's ass about customers? 

    I am now hard pressed to use the service again later this year. When the time comes 

    Stop sending us your emails if you want our business in the future.

    Erik Rogers

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    JotForm Support

    Answered by BJoanna on January 10, 2017 at 03:38 AM

    Sorry for inconvenience this may caused you. 

    I have checked and your email address is already in the unsubscribe list. 

    You should not receive campaign emails form JotForm. If this happens again, please provide us another screenshot and we will raise this issue to our developers. 

    Let us know if you need further assistance.