Why won't you stop sending me sales emails?

  • Profile Image
    Erik Rogers
    Asked on January 10, 2017 at 01:17 AM

    What does it take to stop receiving sale emails?

    This is the 4th time I have 'unsubscribed' to jotform communications - emails for sales and whatever from no-reply@jotform.net(not .com, but .net). However I continue to receive unwanted communications. 

    Is this an approved sales campaign? Am I being spammed? WTF is going on? Is this how you treat all your customers when they stop paying for the service? 

    Perhaps you have been bought out by someone who doesn't give a rat's ass about customers? 

    I am now hard pressed to use the service again later this year. When the time comes 

    Stop sending us your emails if you want our business in the future.

    Erik Rogers

  • Profile Image
    BJoanna
    Answered on January 10, 2017 at 03:38 AM

    Sorry for inconvenience this may caused you. 

    I have checked and your email address is already in the unsubscribe list. 

    You should not receive campaign emails form JotForm. If this happens again, please provide us another screenshot and we will raise this issue to our developers. 

    Let us know if you need further assistance.