What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Google Spreadsheets integration down?

    Asked by silvereyecenter on January 10, 2017 at 02:38 PM

    Attempting to integrate a new form to Google Sheets. The integration 'phase' loads for awhile before ultimately failing.

    Exiting out of the form entirely and coming back into it tells me it was integrated but the key in the URL is undefined and obviously loads to nothing (https://docs.google.com/spreadsheet/ccc?key=undefined)

    Is this just a temporary glitch between Sheets/Jotform, an issue on my end, or something else entirely?

    Page URL:
    https://form.jotform.com/70086258861159

  • Profile Image

    Answered by loristevens on January 10, 2017 at 03:52 PM

    I am having the same issue!!

  • Profile Image
    JotForm Support

    Answered by david on January 10, 2017 at 05:37 PM

    The Google Docs integration should now be working once again.  If it is still not working on your end, let us know and we will be happy to have another look.