Google Spreadsheets integration down?

  • Profile Image
    silvereyecenter
    Asked on January 10, 2017 at 02:38 PM

    Attempting to integrate a new form to Google Sheets. The integration 'phase' loads for awhile before ultimately failing.

    Exiting out of the form entirely and coming back into it tells me it was integrated but the key in the URL is undefined and obviously loads to nothing (https://docs.google.com/spreadsheet/ccc?key=undefined)

    Is this just a temporary glitch between Sheets/Jotform, an issue on my end, or something else entirely?

  • Profile Image
    loristevens
    Answered on January 10, 2017 at 03:52 PM

    I am having the same issue!!

  • Profile Image
    david
    Answered on January 10, 2017 at 05:37 PM

    The Google Docs integration should now be working once again.  If it is still not working on your end, let us know and we will be happy to have another look.

  • Profile Image
    cgracio
    Answered on January 20, 2017 at 09:51 AM

    Same issue here.

    Exactly as described in the first post of this thread.

  • Profile Image
    david
    Answered on January 20, 2017 at 11:28 AM

    I am able to reproduce this on my end.  I will forward this to our developers to have a look.  We will let you know as soon as it is fixed.

  • Profile Image
    elgen.cm
    Answered on January 20, 2017 at 11:33 AM

    I am having same issue.  Exactly as described in first post.  

  • Profile Image
    BDAVID
    Answered on January 20, 2017 at 12:47 PM

    This issue is already fixed. Please try again, and let us know if you need more help.