What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Editing form and Save is not working properly

    Asked by lizfranadvisor on January 11, 2017 at 07:16 PM

    Hi, I have edited this twice and hit save and it is not working properly.

    Please make these changes below under acknowledgement section: (there are only 3 very small sections with my name and line #2)


    I acknowledge that the consulting and matching services being offered by Liz Leonard are "at will"-- where my participation in that of franchise investigation are only for consideration of potential options.  Although there is no fee for this service, I recognize that each party will be committing time and effort to this relationship and as such, I conduct myself in a professional and respectful manner.  I further acknowledge that if at any time I decide that I choose to discontinue the evaluation process I will notify Liz Leonard either by phone or email so that she can also notify any other involved parties of my decision.  

    Page URL:

  • Profile Image
    JotForm Support

    Answered by John_Benson on January 12, 2017 at 01:57 AM

    I cloned your form and I tried editing the Text field. I was able to edit the text and save the form with no issue. Please see the screen animation below:

    Please try it again and if the issue persists, try deleting the Text field and create a new one. Please follow the screen animation guide:

    Hope that helps. Let us know if you need further assistance. Thank you.