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    Why I'm receiving submissions to the wrong email?

    Asked by Jbolos on January 12, 2017 at 09:26 AM

    Form fill seems to be going to me I think.

     

    I just sent a text and I got the form fill.  

     

    Form Fill should be going to John@jbolos.com  looks like it went to egerace@thestate.com

    Page URL:
    http://u794347.mcclatchymedia.com/

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    JotForm Support

    Answered by Nik_C on January 12, 2017 at 11:06 AM

    I checked your form and you have only one Notifier there, and it is associated with john@jbolos.com:

    I initiated a test email as well. I'm not sure how you got the submission to your other email. Only if you had it for a second recipient or one more Notifier. Since from the logs I saw, those same submissions were going to both emails.

    If that's the case please let us know.

    Thank you!