DocuSign not authenticating

  • janislea
    Asked on January 12, 2017 at 9:34 PM

    I go through the process to attach DocuSign and it won't authenticate.   It says it's verified and then a

    Reauthenticate sign pops up.  

     

    I have updated my account with DocuSign so that is not the problem.  I contacted them and they said the problem is on Jotform's end.

    Jotform Thread 1033397 Screenshot
  • Kiran Support Team Lead
    Replied on January 12, 2017 at 10:58 PM

    This is a duplicate thread to https://www.jotform.com/answers/1033309 which is just addressed. So, we are marking this thread as answered. If you have any questions with this issue, we request you to follow-up on the other thread.

    Thank you!