I am still not able to get my data to download

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    JeffPearson
    Asked on January 13, 2017 at 09:55 AM

    I am still not able to get my data to download and it is getting very close to the training date set so I am in great need of the data so we can prepare for this. I received an email from someone though it still has not corrected the problem. I really need this information can you help?

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    liyam
    Answered on January 13, 2017 at 10:31 AM

    Hello JeffPearson,

    I see that there is a ticket escalated to the development team from the other thread you have raised (found here: https://www.jotform.com/answers/1032736).

    With this, I suggest to reply to that thread instead in order to prevent confusion. 

    We'll let you know one we have update on the thread.

    Thanks.