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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am still not able to get my data to download

    Asked by JeffPearson on January 13, 2017 at 09:55 AM

    I am still not able to get my data to download and it is getting very close to the training date set so I am in great need of the data so we can prepare for this. I received an email from someone though it still has not corrected the problem. I really need this information can you help?

    Page URL:
    https://www.jotform.com/?formID=62926094110148

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    JotForm Support

    Answered by liyam on January 13, 2017 at 10:31 AM

    Hello JeffPearson,

    I see that there is a ticket escalated to the development team from the other thread you have raised (found here: https://www.jotform.com/answers/1032736).

    With this, I suggest to reply to that thread instead in order to prevent confusion. 

    We'll let you know one we have update on the thread.

    Thanks.