Complete paypal payments but no funds

  • Profile Image
    Asked on May 30, 2012 at 08:10 AM


    I have my first complete sales (whay hay!). But the funds are not arriving in paypal although the powertool shows the transaction as complete.

    why is this?



  • Profile Image
    Answered on May 30, 2012 at 07:31 PM

    Thank you for contacting us.

    Please confirm that these submissions were not completed manually from Pending Submissions.

    Have you also received email notifications for these submissions?

    I would also recommend you to re-check your PayPal account (make sure that your are checking the correct one) to see if the funds are there. I hope that the following steps may help:

    1. Log in to your account at

    2. Click Profile near the top of the page.

    3. Click Pay List link under Financial Information.

    4. Look for your customer info.

    We are looking forward to hearing from you.