- docdlAsked on May 30, 2012 at 08:27 AM
I am new to JotForm and testing it out to see if it will meet the needs of my non-profit community association. I didn't notice the 10 submission limitation on secure forms before I went live with my first survey -- I really need it to accept up to 100. How can I change it from secure to not-secure? Since I figured out the limitation, I have started sending people to a link that is not secure, but the submissions are still counting against the original secure limit of 10 rather than 100. Ideally, I won't have to change the (non-secure) url again. Also, I'm using up a few submissions testing it. Not sure if there is a way to have these not count (e.g. by deleting those records)??
- AtacanCAnswered on May 30, 2012 at 09:37 AM
You need to change the URL of your form from https://secure.jotfom or https://www.jotform to http://form.jotform or http://www.jotform.
You also need to change the embedded URL as i mentioned above. Since it's the first time i have also removed your downgrade and delete 2 SSL submissions from your count. Please remember that we can only do it cone.
By the way for all users the counts reset to 0 on the 1st day of every month.
Feel free to contact us if you need further assistance.