Address Field: Aaddress 2 and Country name still show in Excel even though they are deselected.

  • sisters7
    Asked on January 15, 2017 at 11:47 AM

    Even though I have removed Address 2 and Country from my form, yet Address 2 and Country (all USA) still show up on the excel report. I'm sure you have a way to remove them permanently. 

    Thanks.

  • David JotForm Support Manager
    Replied on January 15, 2017 at 5:00 PM

    Looks like this feature will only hide the fields in the front-end:

    Address Field: Aaddress 2 and Country name still show in Excel even though they are deselected Screenshot 30

    The columns still show when exported to Excel though:

    Address Field: Aaddress 2 and Country name still show in Excel even though they are deselected Screenshot 41

    I have forwarded this to our back-end team to see if it's possible to have them not showing when exported to Excel. You will be updated via this thread.

  • Scott JotForm Developer
    Replied on January 16, 2017 at 8:37 AM

    Hey sisters7,

    Talked this with our developers and was informed as this was not a bug. Like my colleague BDavid says, the checkbox options only hide the UI part of the form field.

    However, I will still categorize this ticket as a feature request to be considered in the future.

    For now, you can delete the related columns after the export in excel.

    If there is anything else we can help you with, just give us a shout anytime you want,

    Cheers!