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    Address Field: Aaddress 2 and Country name still show in Excel even though they are deselected.

    Asked by sisters7 on January 15, 2017 at 11:47 AM

    Even though I have removed Address 2 and Country from my form, yet Address 2 and Country (all USA) still show up on the excel report. I'm sure you have a way to remove them permanently. 


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    JotForm Support

    Answered by BDAVID on January 15, 2017 at 05:00 PM

    Looks like this feature will only hide the fields in the front-end:

    The columns still show when exported to Excel though:

    I have forwarded this to our back-end team to see if it's possible to have them not showing when exported to Excel. You will be updated via this thread.

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    JotForm Support

    Answered by Scott on January 16, 2017 at 08:37 AM

    Hey sisters7,

    Talked this with our developers and was informed as this was not a bug. Like my colleague BDavid says, the checkbox options only hide the UI part of the form field.

    However, I will still categorize this ticket as a feature request to be considered in the future.

    For now, you can delete the related columns after the export in excel.

    If there is anything else we can help you with, just give us a shout anytime you want,