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    upon fall-back captcha, no form just captcha?

    Asked by dkanotister on May 30, 2012 at 12:59 PM

    I use recaptcha on my form. for example: http://www.jotformeu.com/dkanotister/jasenhakemus

    However, if I answer the recaptcha wrong, the form is not displayed with a new recaptcha image. Instead, the form disappears and just the "regular" simpler/easier captcha is shown.

    While this works, it is rather bad usability and confuses users. 

    Is it just me or maybe a known bug with fix coming? I tried searching forums but did not find this posted yet.

    Page URL:
    http://www.jotformeu.com/dkanotister/jasenhakemus

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    Answered by AtacanC on May 30, 2012 at 06:40 PM

    We apologize for any inconvenience this may have caused you. I was able to replicate the said issue. I'll forward this issue to our developers. So they can take a look at it.

    Thanks for bringing this to our attention.