- dkanotisterAsked on May 30, 2012 at 12:59 PM
I use recaptcha on my form. for example: http://www.jotformeu.com/dkanotister/jasenhakemus
However, if I answer the recaptcha wrong, the form is not displayed with a new recaptcha image. Instead, the form disappears and just the "regular" simpler/easier captcha is shown.
While this works, it is rather bad usability and confuses users.
Is it just me or maybe a known bug with fix coming? I tried searching forums but did not find this posted yet.
- AtacanCAnswered on May 30, 2012 at 06:40 PM
We apologize for any inconvenience this may have caused you. I was able to replicate the said issue. I'll forward this issue to our developers. So they can take a look at it.
Thanks for bringing this to our attention.