Problem with form displaying fully

  • Profile Image
    Edmlifecorp
    Asked on January 16, 2017 at 02:43 AM

    How do you recommend fixing the problem on https://iedm.com/pages/wholesale, where the form is cut off? I saw on one of your articles to adjust the html container size, but how can you make that responsive? (making it auto size the box, instead of just selecting something like 2000px height, which would not display evenly across all devices).

    Thanks for your suggestion, I spent some time on this and couldn't find a solution.

    - Joe

    iEDM.com

  • Profile Image
    Chriistian
    Answered on January 16, 2017 at 04:10 AM

    Hi,

    I checked your site (https://iedm.com/pages/wholesale) but I wan't able to find a form embedded on your site.  Regarding to your question about Mobile Responsive, please allow me to inform you that Jotform is now mobile responsive. Please check this guide on How to make forms mobile responsive.

    You can also add a Mobile Responsive Widget to your form to make it mobile friendly. Here's a guide on How to Add a Widget to your Form?

    However, if the form is still cut-off when viewing on mobile devices, you can fix it by adding custom mobile CSS query to your form.

    If you mean something else, don't hesitate to contact us.
    Regards

  • Profile Image
    Edmlifecorp
    Answered on January 24, 2017 at 12:45 PM
    Can you please take a screenshot and let me know which browser you're using
    to not see the form? That's really weird... attached is what we're seeing.
    I've enabled the mobile responsive form but it's still doing the same
    thing. To clarify, it's not a mobile problem, it's the form on any device
    it is cut off (you can see on the screenshot after "Website" there's
    nothing, and you can't scroll down)
    *Anthony Ulanovsky*
    Founder & CEO
    *O:* 855-422-4440
    *C:* 646-369-4200
    *E:* Anthony@iEDM.com



    ...
  • Profile Image
    John_Benson
    Answered on January 24, 2017 at 02:53 PM

    I was able to check your website and it is not scrolling down and it has been cut to half. 

    Please try to re-embed your form using the this guide: https://www.jotform.com/help/34-Adding-a-Form-to-a-Web-Page.

    If the issue persists, try embedding your form using the iFrame method but with all the scripts added. Here's a guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code.

    Please try it and let us know how it goes. Thank you.