What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Problem with form displaying fully

    Asked by Edmlifecorp on January 16, 2017 at 02:43 AM

    How do you recommend fixing the problem on https://iedm.com/pages/wholesale, where the form is cut off? I saw on one of your articles to adjust the html container size, but how can you make that responsive? (making it auto size the box, instead of just selecting something like 2000px height, which would not display evenly across all devices).

    Thanks for your suggestion, I spent some time on this and couldn't find a solution.

    - Joe

    iEDM.com

    Page URL:
    iedm.com

  • Profile Image
    JotForm Support

    Answered by Chriistian on January 16, 2017 at 04:10 AM

    Hi,

    I checked your site (https://iedm.com/pages/wholesale) but I wan't able to find a form embedded on your site.  Regarding to your question about Mobile Responsive, please allow me to inform you that Jotform is now mobile responsive. Please check this guide on How to make forms mobile responsive.

    You can also add a Mobile Responsive Widget to your form to make it mobile friendly. Here's a guide on How to Add a Widget to your Form?

    However, if the form is still cut-off when viewing on mobile devices, you can fix it by adding custom mobile CSS query to your form.

    If you mean something else, don't hesitate to contact us.
    Regards

  • Profile Image

    Answered by Edmlifecorp on January 24, 2017 at 12:45 PM
    Can you please take a screenshot and let me know which browser you're using
    to not see the form? That's really weird... attached is what we're seeing.
    I've enabled the mobile responsive form but it's still doing the same
    thing. To clarify, it's not a mobile problem, it's the form on any device
    it is cut off (you can see on the screenshot after "Website" there's
    nothing, and you can't scroll down)
    *Anthony Ulanovsky*
    Founder & CEO
    *O:* 855-422-4440
    *C:* 646-369-4200
    *E:* Anthony@iEDM.com



    ...
  • Profile Image
    JotForm Support

    Answered by John_Benson on January 24, 2017 at 02:53 PM

    I was able to check your website and it is not scrolling down and it has been cut to half. 

    Please try to re-embed your form using the this guide: https://www.jotform.com/help/34-Adding-a-Form-to-a-Web-Page.

    If the issue persists, try embedding your form using the iFrame method but with all the scripts added. Here's a guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code.

    Please try it and let us know how it goes. Thank you.