- EdmlifecorpAsked on January 16, 2017 at 02:43 AM
How do you recommend fixing the problem on https://iedm.com/pages/wholesale, where the form is cut off? I saw on one of your articles to adjust the html container size, but how can you make that responsive? (making it auto size the box, instead of just selecting something like 2000px height, which would not display evenly across all devices).
Thanks for your suggestion, I spent some time on this and couldn't find a solution.
- JotForm SupportChriistianAnswered on January 16, 2017 at 04:10 AM
I checked your site (https://iedm.com/pages/wholesale) but I wan't able to find a form embedded on your site. Regarding to your question about Mobile Responsive, please allow me to inform you that Jotform is now mobile responsive. Please check this guide on How to make forms mobile responsive.
However, if the form is still cut-off when viewing on mobile devices, you can fix it by adding custom mobile CSS query to your form.
If you mean something else, don't hesitate to contact us.
- EdmlifecorpAnswered on January 24, 2017 at 12:45 PMCan you please take a screenshot and let me know which browser you're using
to not see the form? That's really weird... attached is what we're seeing.
I've enabled the mobile responsive form but it's still doing the same
thing. To clarify, it's not a mobile problem, it's the form on any device
it is cut off (you can see on the screenshot after "Website" there's
nothing, and you can't scroll down)
Founder & CEO
- JotForm SupportJohn_BensonAnswered on January 24, 2017 at 02:53 PM
I was able to check your website and it is not scrolling down and it has been cut to half.
Please try to re-embed your form using the this guide: https://www.jotform.com/help/34-Adding-a-Form-to-a-Web-Page.
If the issue persists, try embedding your form using the iFrame method but with all the scripts added. Here's a guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code.
Please try it and let us know how it goes. Thank you.