What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How come there is no submit button? Submit Button Disappear

    Asked by excelgraphics on May 30, 2012 at 05:40 PM

    I am receiving a lot of feedback on the many forms that I have running with you guys. Lots of people complain that they fill the whole form out, to find out there is no submit button at the end.

    Why is this? I need this to be fixed asap

    Page URL:
    http://www.nivervillefair.com

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    Answered by jeanettebmz on May 30, 2012 at 06:02 PM

    Is this the form you are talking about? 

    I have checked and there is indeed a submit button, but it doesn't show the label Submit but Request Estimate, and I was able to see the entire form.

    Could you please provide me with the exact URL where the form is embedded so we check further more into the code?

    Thanks!

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    JotForm Support

    Answered by Mike_T on May 30, 2012 at 06:07 PM

    We are sorry for the inconveniences caused.

    Please try to place a full size Submit button field on your form(s) instead of shrunken fields. This should solve the problem.

    Thank you for using our services.

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    Answered by excelgraphics on May 31, 2012 at 12:13 PM

    I made the changes suggested. Here is the URL: http://www.antonyshynroofing.ca/browse/estimate.php

    I've had a few other forms doing the same on different sites. Just wondering if is a compatibility issue or if there is something wrong with the form itself.

    Thanks,

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    JotForm Support

    Answered by abajan on May 31, 2012 at 01:19 PM

    Is this happening in a particular browser? I can see the submit button of both forms (that embedded at http://www.nivervillefair.com and the other at http://www.antonyshynroofing.ca/browse/estimate.php) in both Chrome 19 and Firefox 12, both on Windows.

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    JotForm Support

    Answered by abajan on May 31, 2012 at 01:27 PM

    The change may not be updating at the second site on your end because of a caching issue at the edge location server of our CDN. Try changing the URL in the  embedded code from http://form.jotform.com/jsform/11034257197 to http://www.jotform.com/jsform/11034257197