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  • Profile Image

    Conditions not working

    Asked by calimctavish on January 16, 2017 at 05:12 PM

    Hi Jot form,

     

    I am trying to edit my form so that the Conditions lead to the following pages

     

    Result: It's a Match: http://anthonyngene.com/stephsharp/result-its-a-match/

    Result: Learn to Read the Story in your Financials: http://anthonyngene.com/stephsharp/result-learn-to-…-your-financials/

    Result: It doesn't quite fit: http://anthonyngene.com/stephsharp/result-it-doesnt-quite-fit/

     

    but it is not working. I select redirect to url. I insert the URL I click save and it goes back to the submission page previously in place. 

     

    please help! 

     

    Cali

     

    (Please note my website is a work in progress)

    Page URL:
    http://anthonyngene.com/stephsharp/

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    JotForm Support

    Answered by Kiran on January 16, 2017 at 09:27 PM

    I have checked your form conditions and see that one of the conditions is having a rule set to the same question. I think the rule in this condition to be corrected.

    Also, I notice that all the conditions are set using ANY that is any of the question matches, the condition will be true and tries to redirect the set URL which seems to be a conflict with other conditions. I think this needs to be set as ALL instead of ANY.

    Could you try changing the conditions to match ALL the rules and see if that works correctly? Please get back to us if the issue still persists. We will be happy to assist you further.