What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I have tried submitting the form and see that the files are uploaded normally without any issue at my end.
Are you still experiencing the issue at your end? If so, could you try accessing the form on an incognito/private browser or a separate browser and see if the upload works fine.
Please get back to us if you need any further assistance. We will be happy to assist.