I am not receiving notification e-mails

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    fpeters
    Asked on January 16, 2017 at 10:53 PM

    I am not received submission notifications for my CANCELLATION REQUEST and MEMBERSHIP HOLD REQUEST to my email lanecovetkd@hotmail.com.

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    Helen
    Answered on January 17, 2017 at 02:21 AM

    Hi,

    Thank you for contacting us.

    I have checked your e-mail address that "lanecovetkd@hotmail.com" and it was not in our Bounce List. Also, I have checked your Activity Logs for e-mails. It seems all of Notification e-mails sent to your e-mail address. As you can see:

    Also, I have sent a test submission to your form and notification e-mail sent to you. Here:

    Did you change your recipient e-mail from fabianpeters@hotmail.com to your e-mail? I think, you have change it today and after this changing, your all Notification emails sent to your e-mail address.

    If you can not see these e-mail in your Inbox, please check your Spam folder. Click "Not Spam" for moving your e-mails to your Inbox.

    If you have any questions or issue, feel free contact us.