Google Drive receives only SOME of the submitted forms - why and how to fix?

  • brits@153.co.za
    Asked on January 16, 2017 at 11:48 PM

    Google Drive receives only SOME of the submitted forms - why and how to fix?

    All of a sudden, onle some of the submitted forms are showing in my Drive folder and it takes a loooong time to do so, Is there any known reason and... can you suggest any actions I can take to check and fix this please.

  • Nik_C
    Replied on January 17, 2017 at 3:44 AM

    We're sorry for this inconvenience.

    I checked our Google Drive integration, but I wasn't able to replicate this issue.

    What you could try is to reintegrate your Google Drive integration. 

    You can use the same folder you used before, just make sure you type it in the folder box:

    1. Click Remove integration:

    Google Drive receives only SOME of the submitted forms why and how to fix? Image 1 Screenshot 30

    2. Integrate again and choose the correct folder and sub-folder:

    Google Drive receives only SOME of the submitted forms why and how to fix? Image 2 Screenshot 41

    Please let us know if that worked for you.

    Thank you!