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    Google Drive receives only SOME of the submitted forms - why and how to fix?

    Asked by brits@153.co.za on January 16, 2017 at 11:48 PM

    Google Drive receives only SOME of the submitted forms - why and how to fix?

    All of a sudden, onle some of the submitted forms are showing in my Drive folder and it takes a loooong time to do so, Is there any known reason and... can you suggest any actions I can take to check and fix this please.

    Page URL:
    www.153.co.za/sign-up

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    JotForm Support

    Answered by Nik_C on January 17, 2017 at 03:44 AM

    We're sorry for this inconvenience.

    I checked our Google Drive integration, but I wasn't able to replicate this issue.

    What you could try is to reintegrate your Google Drive integration. 

    You can use the same folder you used before, just make sure you type it in the folder box:

    1. Click Remove integration:

    2. Integrate again and choose the correct folder and sub-folder:

    Please let us know if that worked for you.

    Thank you!