- rdpctaxAnswered on January 17, 2017 at 04:04 AM
OK, I'll wait for your response.
- JotForm SupportsethAnswered on January 17, 2017 at 05:09 AM
Our developers are working on the issue. We will notify you when the issue is fixed.
Thank you very much for your patience.
- rdpctaxAnswered on January 17, 2017 at 05:51 AM
- rdpctaxAnswered on January 17, 2017 at 07:57 AM
I dont mean to be a pain in the rear. how are we doing on the fix for this issue?
- JotForm SupportsethAnswered on January 17, 2017 at 09:15 AM
I have talked to our developers and it seems that it will take some more time to resolve this issue. We will turn back to you immediately when the issue is fixed. Please note that the issue is marked as urgent. We are doing our best to fix it.
- rdpctaxAnswered on January 17, 2017 at 11:35 AM
- rdpctaxAnswered on January 18, 2017 at 06:56 AM
it is working again.
could this issue be related to the authentication token?
- JotForm DeveloperHelenAnswered on January 18, 2017 at 08:38 AM
Thank you for contacting us.
This issue is not about authentication token, it is caused by Google. We are discussing the issue with them. However, this will take some time.
The issue may replicate on your side. What I can assure you are, our developers are working hard to solve this problem. If we have an update, we will inform you as soon as possible. I hope it helps.
If you have any questions or issue, feel free to contact us