Google Drive Integration stopped working on my form

  • rdpctax
    Asked on January 17, 2017 at 3:01 AM

    same problem here. Pleas help. I was doing a demonstration today and it looked really bad. :-(

     

    I have tried your suggested solution and still not working. I've been trying to figure this out since this morning. right now it is still not working.

  • rdpctax
    Replied on January 17, 2017 at 4:04 AM

    OK, I'll wait for your response.

  • seth
    Replied on January 17, 2017 at 5:09 AM

    Hello,

    Our developers are working on the issue. We will notify you when the issue is fixed.

    Thank you very much for your patience.

    Regards.

  • rdpctax
    Replied on January 17, 2017 at 5:51 AM

    Thank you.

  • rdpctax
    Replied on January 17, 2017 at 7:57 AM

    I dont mean to be a pain in the rear. how are we doing on the fix for this issue?

  • seth
    Replied on January 17, 2017 at 9:15 AM

    Hello,

    I have talked to our developers and it seems that it will take some more time to resolve this issue. We will turn back to you immediately when the issue is fixed. Please note that the issue is marked as urgent. We are doing our best to fix it.

    Best.

  • rdpctax
    Replied on January 17, 2017 at 11:35 AM

    Thanks.

  • rdpctax
    Replied on January 18, 2017 at 6:56 AM

    Hi, 

    it is working again. 

     

    could this issue be related to the authentication token? 

    just curios. 

     

    Thanks. 

  • Helen
    Replied on January 18, 2017 at 8:38 AM

    Hi,

    Thank you for contacting us.

    This issue is not about authentication token, it is caused by Google. We are discussing the issue with them. However, this will take some time.

    The issue may replicate on your side. What I can assure you are, our developers are working hard to solve this problem. If we have an update, we will inform you as soon as possible. I hope it helps.

    If you have any questions or issue, feel free to contact us