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rdpctaxAsked on January 17, 2017 at 3:01 AM
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rdpctaxReplied on January 17, 2017 at 4:04 AM
OK, I'll wait for your response.
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sethReplied on January 17, 2017 at 5:09 AM
Hello,
Our developers are working on the issue. We will notify you when the issue is fixed.
Thank you very much for your patience.
Regards.
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rdpctaxReplied on January 17, 2017 at 5:51 AM
Thank you.
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rdpctaxReplied on January 17, 2017 at 7:57 AM
I dont mean to be a pain in the rear. how are we doing on the fix for this issue?
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sethReplied on January 17, 2017 at 9:15 AM
Hello,
I have talked to our developers and it seems that it will take some more time to resolve this issue. We will turn back to you immediately when the issue is fixed. Please note that the issue is marked as urgent. We are doing our best to fix it.
Best.
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rdpctaxReplied on January 17, 2017 at 11:35 AM
Thanks.
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rdpctaxReplied on January 18, 2017 at 6:56 AM
Hi,
it is working again.
could this issue be related to the authentication token?
just curios.
Thanks.
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HelenReplied on January 18, 2017 at 8:38 AM
Hi,
Thank you for contacting us.
This issue is not about authentication token, it is caused by Google. We are discussing the issue with them. However, this will take some time.
The issue may replicate on your side. What I can assure you are, our developers are working hard to solve this problem. If we have an update, we will inform you as soon as possible. I hope it helps.
If you have any questions or issue, feel free to contact us