Would incomplete payments remove items from the Gift Registry Widget?

  • Profile Image
    painfree
    Asked on January 17, 2017 at 03:22 AM

    just one last question, is it possible to only deduct the inventory for my gift registry once a payment linked to the paypal account is settled? 

    i believe it is possible that some customers will just refuse to pay in paypal after submitting the form, and i do not want that to mess up with my gift registry calculation. any suggestions? thanks

  • Profile Image
    candy
    Answered on January 17, 2017 at 05:12 AM

    Hello,

    I have tested your form on your side.

    I have created an incomplete payment while the first item of the Gift Registry widget was 18 as you can see the screenshot below:


    After I have checked your form again and the first item of the Gift Registry widget is still 18.

    So, an incomplete payment does not reduce the Gift Registry widget.

    When completing the payment I have seen that 17 left in the first item of the Gift Registry as you can see below:

    As a conclusion, the inventory for your gift registry has already been deducted when a payment linked to the PayPal account is settled.

    Finally, I would like to inform you about that I have deleted my test submission from your account not to mess your work.

    I hope this helps.

    Thanks.