What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I restore my forms?

    Asked by Simona  on January 17, 2017 at 04:10 AM

    Hi, I have an other account jot form with higher subscription. can I restore my forms in this account to move on the other account, please? thank u

     

    PS: Now I can't see any form here. thank u

  • Profile Image
    JotForm Support

    Answered by candy on January 17, 2017 at 05:25 AM

    Dear Simona,

    I have checked your account named "simfalk82" and I have seen that your account is in the DORMANT mode.

    I have re-activated your account. So, you are able to reach your forms now. As I have seen you have 2 totally empty, active forms in your account. Also, I have checked their revision history and they seem like they were always empty.

    If you give us the username of the other account you want to move your forms in, we can move for you. However, if your forms are moved, how you are going to use them or is it necessary to move them as they are empty?

    Waiting for your response.

    Thank you.