What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
The widgets that we have to get the info from the web browser or the webpage where the form was embedded will work only if the form is submitted.
What I would suggest you is to check the form in our form analytics tool, this will allow you to get the info from where the form was visited even if there is not a response.
Here's the link to our tool: https://www.jotform.com/form-analytics/
If you have any question, let us know.