Advanced designer V4: Background dissappears and it won't allow to make changes.

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    Asked on January 17, 2017 at 01:25 PM

    Hello Support,

    I personally don't like the new jotform which call jotform 4.0. The design is simple, but advance feature has so many bugs. Once you made adjustment on the advance section for the form, the background disappear. Also, if you uploaded a picture, the next time that you want to change your background, the picture disappear on the server that you can't choose the background anymore instead re-upload again. It is harder to use compare to before.



    Jason Dai

    Barrys Jewellers

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    Answered on January 17, 2017 at 03:08 PM

    We appreciate the time you took to report these issues.  Our developers are working hard to launch V4 soon, so it is still in beta version. I've opened a ticket and reported your findings.

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    Answered on March 02, 2017 at 07:46 AM


    We are sorry for trouble, it is fixed now.