Trying to reset password. Not getting reset email.

  • Amanda
    Asked on January 17, 2017 at 1:49 PM

    Hi,

     

    I am trying reset my password for my account, but my email inbox was full.  I cleaned out my emails and tried the password recovery option again, but I am not receiving any password recovery emails.  Can you help?

    Thanks,

    Amanda

  • Jeanette JotForm Support
    Replied on January 17, 2017 at 3:18 PM

    Your email address was in our bounce list, which is now removed. Please try again.