What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Trying to reset password. Not getting reset email.

    Asked by Amanda  on January 17, 2017 at 01:49 PM



    I am trying reset my password for my account, but my email inbox was full.  I cleaned out my emails and tried the password recovery option again, but I am not receiving any password recovery emails.  Can you help?



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    JotForm Support Manager

    Answered by Jeanette on January 17, 2017 at 03:18 PM

    Your email address was in our bounce list, which is now removed. Please try again.