Free plan and number of forms

  • Profile Image
    florencechoral
    Asked on January 17, 2017 at 02:03 PM

    Hello, 

    we have a free plan, which is limited to 5 forms.

    Actually we have set 8 forms (3 more) but it seems to me that they works all.

    So I can't understand where the limitation is...

    Can you explain better?

    Best wishes,

    Andrea Angelini

    USER: florencechoral

  • Profile Image
    BJoanna
    Answered on January 17, 2017 at 03:51 PM

    From September 19, 2016 free and guest account are limited to 5 forms. However all forms that are created before that date will continue to work. Eight forms that you have on your account are grandfathered. Your forms are active and you do not need to upgrade your account to use them, but you will not be able to create new forms, enable disabled forms, clone forms and restore deleted forms.

    You can also check this article to find more about form limit:

    https://www.jotform.com/blog/242-Upcoming-Changes-to-JotForm-Starter-Guest-Plan-Users-September-19-2016 

    Hope this will help. let us know if you need further assistance.