What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
JotForm Support Manager
I see your gmail account was bounced back here is the reason:firstname.lastname@example.org is IN the bounce list
Reason(s) : smtp; 550-5.7.1 Unauthenticated email from yahoo.com is NOT
email@example.com is NOT in the unsubscribe list
So, it seems you were checking your gmail account from Yahoo or so.
At any rate, make sure our emails from @jotform.com aren't in your spam folder, if so, please mark them as "Not spam"
I have tried 3 different email addresses and now a yahoo address and none of them work. Please find a solution for this problem (which did not exist on the free version of jot form). Since I started to pay, I have not been able to use it!!
Free email address providers such as Yahoo can block emails, but you should have the control to allow senders to send you an email. You can try creating filters that would move form emails to your inbox.
If you cannot get this to work with a Yahoo email, try to switch your primary email with a Gmail address. This should work.
Lastly, upgrading shouldn't cause this problem. All features remain the same if you upgrade.