Configurable list widget settings not visible in new V4 editor?

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    Asked on January 18, 2017 at 01:59 AM

    Dear Sir or Madam

    I was cloning forms that have been created since a while, so with older jotform-builder version than the actual version.


    I was cloning such a form to the follwing form:

    After cloing, jotform will bring me to the correct old builder version, where i can correctly edit the configuarable-list-fields trough the Wizard button.

    BUT when I close the form and go in again "Edit Form", it will bring me on the new builder version (orange background) and in this version, all the configuarble-list fields that have been creadted with prev. builder version will no more be editable. Instead of the Wizard-Button there is the button for condinational rules settings.

    (See printscreens)

    Is there a possibility to fix this issue from your side or is there a way to edit them with prev. version builder?

    Thanks for your time and have a nice day!

  • Profile Image
    Answered on January 18, 2017 at 04:39 AM

    Hello, and thank you for contacting our support.

    I checked your form and it was showing correctly to me:

    The wizard button is there:

    And I'm able to edit configurable list settings:

    For the record, I checked this under your account. It could be a cookie-related issue. Please try Clearing your browser's cache and see if that helps.

    We'll wait for your response.

    Thank you!