-
Kusi06Asked on January 18, 2017 at 1:59 AM
Dear Sir or Madam
I was cloning forms that have been created since a while, so with older jotform-builder version than the actual version.
I was cloning such a form to the follwing form: https://eu.jotform.com/build/70171578903358
After cloing, jotform will bring me to the correct old builder version, where i can correctly edit the configuarable-list-fields trough the Wizard button.
BUT when I close the form and go in again "Edit Form", it will bring me on the new builder version (orange background) and in this version, all the configuarble-list fields that have been creadted with prev. builder version will no more be editable. Instead of the Wizard-Button there is the button for condinational rules settings.
(See printscreens)
Is there a possibility to fix this issue from your side or is there a way to edit them with prev. version builder?
Thanks for your time and have a nice day!
-
Nik_CReplied on January 18, 2017 at 4:39 AM
Hello, and thank you for contacting our support.
I checked your form and it was showing correctly to me:
The wizard button is there:
And I'm able to edit configurable list settings:
For the record, I checked this under your account. It could be a cookie-related issue. Please try Clearing your browser's cache and see if that helps.
We'll wait for your response.
Thank you!