What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Configurable list widget settings not visible in new V4 editor?

    Asked by Kusi06 on January 18, 2017 at 01:59 AM

    Dear Sir or Madam

    I was cloning forms that have been created since a while, so with older jotform-builder version than the actual version.


    I was cloning such a form to the follwing form: https://eu.jotform.com/build/70171578903358

    After cloing, jotform will bring me to the correct old builder version, where i can correctly edit the configuarable-list-fields trough the Wizard button.

    BUT when I close the form and go in again "Edit Form", it will bring me on the new builder version (orange background) and in this version, all the configuarble-list fields that have been creadted with prev. builder version will no more be editable. Instead of the Wizard-Button there is the button for condinational rules settings.

    (See printscreens)

    Is there a possibility to fix this issue from your side or is there a way to edit them with prev. version builder?

    Thanks for your time and have a nice day!

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Nik_C on January 18, 2017 at 04:39 AM

    Hello, and thank you for contacting our support.

    I checked your form and it was showing correctly to me:

    The wizard button is there:

    And I'm able to edit configurable list settings:

    For the record, I checked this under your account. It could be a cookie-related issue. Please try Clearing your browser's cache and see if that helps.

    We'll wait for your response.

    Thank you!