What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to open Jot Forms in Mobile

    Asked by divyanshuanand on January 18, 2017 at 02:41 AM

    We using 5 forms and unable to access these in android/ios device from last 20mins. earlier we were able to do that

    https://form.jotform.me/70083795002452

    https://form.jotform.me/70100514428443

    https://form.jotform.me/70100593319449

    https://form.jotform.me/70100613165441

    https://form.jotform.me/70101619140441

    Screenshot
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    JotForm Support

    Answered by Nik_C on January 18, 2017 at 04:57 AM

    I did a test with your forms from my mobile but I wasn't able to replicate this problem. I checked from wifi and from 4G network and it worked fine. 

    Do you still experience this problem? If you do, did you try from different network, I see you tried from 4G, is it the same for WiFi?

    Please let us know.

    Thank you!

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    Answered by Tolga YILMAZ  on February 07, 2017 at 01:58 PM

    I can not see the forms with Wifi. But I see it with mobile data. Why?

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    JotForm Support

    Answered by Mike on February 07, 2017 at 03:11 PM

    Your mobile provider might be blocking some of our addresses.

    What mobile operator do you use?

    Are you having an issue accessing the forms or submitting them?