Version 4: Cloning existing form is opened in old version 3.

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    Asked on January 18, 2017 at 10:07 AM

    We really enjoy the new design of jotform. But everytime, when i clone a existing form, I get back to the old design. After reloading the page, it loads the form in the new design. I don't want to reload the page everytime after i cloned a from.

    Could you please fix this? Thank you!

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    Answered on January 18, 2017 at 11:37 AM

    Hello Hoermann,

    I did test this issue in my account and I am able to replicate the issue you are having. It seems when we clone existing form, the cloned form is displayed in version 3 instead of version 4. Its a good catch but please note that . Thank you for reporting this to us. 

    I have creating a bug report and sending it to our backend team. We will get back to you as soon as we have any update from them.

    Thank you!

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    Answered on January 19, 2017 at 10:40 AM

    Hello Hoermann,

    We're sorry for the inconveniences. We've fixed the problem which causes you to redirect to version while cloning a form. From now on, your cloned forms will automatically displayed in version 4.

    Thank you for using JotForm 4.0.


    If you have any other questions please let us know.