Autosuspended account: Why are all my forms disabled?

  • mailrec
    Asked on January 18, 2017 at 11:17 AM

    Why are all my forms disabled?

    Best regards.

    Bernd Mutschler

     

  • Boris
    Replied on January 18, 2017 at 12:30 PM

    Your account got suspended because of form 51962128204956, which was used for collecting login credentials:

    Autosuspended account: Why are all my forms disabled? Image 1 Screenshot 20

    Collecting login credentials is considered a phishing activity, and is strictly forbidden by our terms of use:

    https://www.jotform.com/terms/

    In order to reactivate your account, I have deleted your form that was violating the terms. Please make sure to read and abide by the terms linked above, in order to avoid further account suspensions. Thank you.

  • Olan
    Replied on March 18, 2017 at 5:14 PM

    I was not aware of contrary terms. Please lift suspension
    .
  • Chriistian Jotform Support
    Replied on March 19, 2017 at 4:55 AM

    Hi Olan,

    I have moved your concern to a different thread to give way to the owner of this thread. We will attend to your concern shortly at https://www.jotform.com/answers/1095541.

    Regards.