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    Moving to the Next Field (on an iPad)

    Asked by markryan on January 18, 2017 at 03:44 PM

    Dear Support

    On the form https://form.jotform.co/70138541933859 the user wants patients in his reception to use an iPad to fill out the form.

    Once field is filled (eg an address field) is there a return key that can be pressed to progress to the next field. On the iPad i am testing the return key is a "GO" key and this is confusing for patients.

    What are my choices?

     

    Mark

    Page URL:
    https://form.jotform.co/70138541933859

  • Profile Image
    JotForm Support

    Answered by BDAVID on January 18, 2017 at 05:34 PM

    That is something out of our control, it is rendered by iPad system:

    Let us know if you have more questions.

  • Profile Image

    Answered by markryan on January 18, 2017 at 05:45 PM
    Hi
    The go button does not do anything. If I want to move to the next field a
    user has to move from the keyboard entry to the screen and click the next
    field. Sometimes this is not obvious eg when you move down to the email
    field.
    Mark
    ...
  • Profile Image
    JotForm Support

    Answered by BDAVID on January 18, 2017 at 08:47 PM

    The GO button is like pressing the ENTER key in the keyboard, it is not meant to move to a next field. Unfortunately, there is no tab key on iPad keyboard that would move you to a next field. Let us know if you have more questions.