What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why my forms are disabled?

    Asked by JuryLutz on January 19, 2017 at 04:52 AM

    Hello! I dont know what is wrong but my forms do not work any more. If I want to see the preview it tells me that the form is disabled. But it isnt. Please give me a advice or tell me how to solve the Problem please. Thank you and have a nice day. Jury Lutz

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    JotForm Support

    Answered by Nik_C on January 19, 2017 at 05:46 AM

    Hello Jury,

    I checked your account and it was auto-suspended. And this happens by our anti-phishing system that automatically detects and disables the suspicious forms. I reviewed your forms and confirmed that they are not used in phishing activities so I re-activated your account.

    We're sorry for this inconvenience. 

    If you have further questions, please let us know.

    Thank you!